Siemens and Salesforce are expanding their partnership to help industrial companies become “agentic enterprises” by integrating industrial digital twins with autonomous artificial intelligence (AI). The collaboration combines Salesforce’s Agentforce platform with Siemens’ Teamcenter to bring engineering information into sales, service and customer workflows.
It aims to help technicians identify suitable spare parts, enable sales teams to quote technically valid and manufacturable upgrades, and allow customers to find and order the right part. The companies aim to shorten complex processes. Siemens has also deployed Agentforce, using AI agents to engage and qualify incoming sales leads.
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